Field Service Lightning Appointment Booking Api

Represents the appointment booking scheduling process in field service. Dispatcher and technician licenses may not be used for a contact center call center or customer case management application. Appointment booking returns the available slots for a service appointment while considering scheduling policies work rules and service objectives.

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Appointment Booking Field Service Lightning Youtube

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Field Service Lightning Core Data Model Field Service Lightning Developer Guide Salesforce Developers Salesforce Developer Salesforce Service Design

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Field service in the rest api field service managed package fsl namespace.

Field service lightning appointment booking api.

To find the answer let s evaluate what type of scheduling you are trying to implement and determine how mature of a scheduling tool you will need. Appointment booking returns the available slots for a service appointment while considering scheduling policies work rules and service objectives. Lightning apps lightning flow marketing cloud. This object is available in api version 38 0 and later.

Get up to speed with fsl. Our field service mobile app enables teams to always be connected with access to the info they need to complete work seamlessly. For example we can schedule an appointment tomorrow between 9 and 11 am or next monday between 4 and 6 pm. So when should a company pursue one or the other.

The time frame of the returned appointment booking slot. While field service lightning is traditionally used for field service operations it can also support some appointment booking use cases. Field service lightning appointment booking api published on october 13 2017 october 13 2017 120 likes 27 comments. The field service lightning mobile app by salesforce is a brand new way to bring the full power of field service management to your mobile workforce.

Optimize your workforce and improve field service management with salesforce s intelligent field service solution formerly field service lightning. Field service technicians mobile employees and contractors require at least one 1 dispatcher in order to use the scheduling tool. Http bit ly fsl777course the field service lightning appointment booking feature lets you offer truth based graded appointment sl. Represents an appointment to complete work for a customer in field service and lightning scheduler.

For example we can schedule an appointment tomorrow between 9 and 11 am or next monday between 4 and 6 pm. Built to be offline first field service lightning presents information in a clean and easy to use user interface and arms your workforce with the latest. The grade of the available appointment booking slot. Represents the appointment booking scheduling process in field service.

Improve first visit resolution by arming employees with this best in class mobile solution.